Legal

Privacy Policy

Your trust is the foundation of every stitch.

01

Information We Collect

We collect information you provide directly to us, including name, contact details, shipping address, and payment information necessary to fulfill your orders. We also automatically collect device and usage data to enhance your experience.

02

How We Use Information

Your information enables us to process orders, personalize your shopping journey, communicate about collections, and improve our services. We never sell your personal information.

03

Information Sharing

We share information only with trusted partners — payment processors, shipping carriers, and service providers — strictly to deliver our services.

04

Cookies & Tracking

We use cookies for authentication, preferences, and analytics. You may disable cookies in your browser, though some site features may not function optimally.

05

Data Security

Industry-standard encryption protects your data in transit and at rest. Our payment systems are PCI-DSS compliant.

06

User Rights

You may access, correct, export, or delete your personal data at any time by contacting our concierge.

07

Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations.

08

Children's Privacy

SIBAA does not knowingly collect information from individuals under the age of 16.

09

International Transfers

Data may be processed in countries other than your own, always with appropriate safeguards.

10

Contact Us

Questions about your privacy? Reach our team at privacy@sibaa.co.